Please take care to size your ring, wrist or necklace correctly using the tools on my sizing page
I endeavor to make each piece correctly, if you receive your order and it's incorrectly sized, please contact me to arrange for it to be fixed. If you gave me the size and it is the size you received, but it doesn't fit, please get in touch and I can fix it for a small fee (please note that you will need to pay for shipping back and forth).
Since each piece is made to order with the handprints you supply, I cannot offer refunds. However, if the piece is defective, or incorrect, then please contact me to discuss. Please note however, that each piece is made by me by hand, it's not manufactured in any way, therefore there may be small discrepancies, eg, a letter or number may be stamped slightly off center. This is not classed as a defect, it's simply the handmade aspect of the product and adds to the charm. If you are looking for a manufactured piece of jewelry, then you're in the wrong place! Please get in touch with me if you'd like to discuss your piece: firstname.lastname@example.org
Shipping and timelines
I need 1-2 weeks to make each piece after I have received the prints from you, so please ensure that you consider that into your timeframe (including shipping of the handprint kit and shipping of the final piece of jewelry). Please see my shipping and timelines
page for further information.
Please note that I will only ship to the billing address, even if you supply me with a different shipping address. This is due to credit card fraud and Silver Sculptor is covering any losses that may be incurred.
I cannot accept responsibility for jewelry that has been damaged due to misuse. However, if you feel you have a defective piece (eg, the cufflink mechanism has come away from the front), please get in touch with me: email@example.com
Canceling an order
You may cancel an order so long as I have not started to create your jewelry. I will refund you the cost of the piece, minus handprint kit and shipping. Please contact me ASAP to arrange this: firstname.lastname@example.org
Unless otherwise stated, the copyright and any other rights in all material on this site are owned by Silver Sculptor LLC.